Privacy Policy
Last Updated: November 17, 2025
Introduction
Welcome to Winning Strategy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered services, including our Data Analysis Agent, Spreadsheet Agent, and Presentation Agent.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- Phone number (optional)
- Company name and role (for business accounts)
- Billing information and payment details (processed securely through Razorpay)
- Profile picture (optional)
Usage Information
We automatically collect information about how you use our services:
- AI model usage and interaction data
- Features you use and frequency of use
- Credits consumed and remaining balance
- Files uploaded and processed (temporarily stored)
- Search queries and AI prompts
- Generated outputs and results
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Cookies and similar tracking technologies
- Log data and error reports
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI services
- Process your transactions and manage your subscription
- Send you service updates, security alerts, and support messages
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Train and improve our AI models (only with your consent and anonymized data)
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Send promotional communications (with your opt-in consent)
Data Processing & AI Training
Your Data and AI Models
By default, your prompts and uploaded files are NOT used to train third-party AI models. We work with AI providers who respect data privacy and do not use your data for model training without explicit consent.
Temporary Storage
Files you upload are temporarily stored on secure servers for processing and are automatically deleted within 24 hours. You can manually delete files immediately after processing.
Opt-In for Service Improvement
You may opt-in to allow us to use anonymized versions of your interactions to improve our service. All personally identifiable information is removed before any analysis.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
- Razorpay: Payment processing (subject to their privacy policy)
- AI Providers: OpenAI, Anthropic, Google, etc. (for processing your requests)
- Cloud Hosting: Secure data storage and infrastructure
- Analytics: Usage analytics and service improvement
- Email Service: For transactional and promotional emails
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Encryption at rest for stored data
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure payment processing through Razorpay (PCI DSS compliant)
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (right to be forgotten)
- Export: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to processing of your data for certain purposes
- Restrict: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@winningstrategy.ai
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until you delete your account, plus 30 days
- Uploaded files: Automatically deleted within 24 hours
- Usage data: Retained for up to 2 years for analytics
- Payment records: Retained for 7 years for tax and legal compliance
- Support tickets: Retained for 3 years
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for authentication and security
- Analytics Cookies: To understand how you use our service
- Preference Cookies: To remember your settings and preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than India, including the United States and European Union, where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: privacy@winningstrategy.ai
- Support: support@winningstrategy.ai
- Data Protection Officer: dpo@winningstrategy.ai